Referral process
How the referral works
Know who runs this site, who may answer, and what remains your decision before you make a call.
Three steps
From page to independent provider
Read the eligibility facts
Confirm the request is new residential service and that you are able to make decisions for the household.
Call to check the current route
When active, the call may use details such as ZIP and issue type to find an available independent provider connection.
Evaluate before hiring
A connection is not an endorsement. Ask questions, verify credentials, and decide whether the provider and proposed work suit you.
Before the call action
Check whether the route fits
Before you call
Who the referral route is for
- New residential service
- Homeowner or decision maker
- House, family home, or eligible apartment
- Pest and ZIP checked on the call
Commercial buildings and mobile homes are not eligible for this route.
Current action state
Independent referral. You choose whether to hire.
Availability varies by pest and ZIP.
What happens next: If an approved route is available, an independent provider may ask about the property and issue. A connection, appointment, price, or service result is not promised.
Responsibilities
Who controls what
- Kentucky Pest Help controls this publication and its explanations.
- The call-routing platform controls whether a route is available.
- The independent provider controls its assessment, terms, and work.
- You control whether to share details, request terms, or hire.